The store alone was okay. The usual salesman jumping on us as we enter. Problem started when we went to pick up the washing machine from the warehouse. I approach the counter hand over the sales ticket, they ask for my license I show the guy, he says I have to make a copy of your license. I say no you saw it, I don't want you to make a copy. He leaves to get his manager, the manager says if i am harrasing his employees I can shop somewhere else and then starts spewing foul language at me. He looks at the paper and says is your name Rhonda? I say no she is in the car. Then he gets bent even more out of shape and calls the store while in the office yelling obscenities. Finally get the machine loaded and go home. Wife calls spencer's and asks to talk to the salesman that sold us the machine, he is busy , she tells the person on the phone what happened and he said sorry. No callback from salesman. No more shopping at such a bad customer service store