I inquired here to have cupcakes made for my wedding. I asked if they had square pans to mimic wedding cake slices and they said no. They would not accommodate my request even after I offered to BUY them. I had money in my hand, ready to order, and they couldn't even handle this simple request. Not very professional!
Bella Christie offered to get square pans and even make me an allergen-free cupcake for my wedding day. Now THAT is customer service.