Service was quite bad. Had to ask for a glass for my beer, and shrimp cocktail was served to me without the usual crackers and a fork..Asked several times but had to go to kitchen to get my own fork and crackers. Very loud atmosphere. Filled with people who "tried" to sing. I do not appreciate listening to people singing off key. Was quite grating to the ears. If you are that bad then stay home and sing in your bathroom and do not subject others to these obnoxious sounds. More of a cowboy saloon type of establishment. Does not fit into the Scottsfale scene at all. More of a type of place you would find in the Southwest valley. They need to change this place into a more upscale place so that people will want to go here. GET RID OF THE KARAOKE!!!!!