| rev:text
| - so i boycotted this location the last time i went because the new people who worked there were jerks. i ordered a bunch of crabs after my first order, and they forgot to put the order in. i sat there waiting literally in excess of an hour, then realized that they didn't put the order in because everyone else was getting their orders, and asked for the second batch to go since i had to be at a poker tournament. i finished my first order, btw. they wouldn't do it - "can't take them to go". wait, i just sat there wasting an hour of my time, and now *i'm* being unreasonable? no apology either for forgetting my order. to top it off, after telling these new twits that i'm a regular, one had the nerve to say "i've never seen you here before". right, because you just started working here a week ago.
so i started going to the new west side location, but went back to this one tonight because i was on the east side of town. bad idea - should have trusted my instincts. the waiter recognized me as a regular this time, so things seemed promising. i asked for soy sauce when i sat down, as i *always* do, and not until he brought my order out did he tell me that they didn't have any. fine, i will eat some of the crabs (because i was starving) and take the rest home and eat them the way i enjoy eating them - with soy sauce. nope! can't take leftovers home. i said i always take my leftovers home, and he points to a sign that says that you can't. i said i've been coming here for 3 years and always take the leftovers home - he goes "then you should know the policy". um, no, i didn't know your *new* policy. then he has the nerve to say to me snarkily "so the reason you didn't eat them was because you didn't have soy sauce...right." sorry, i don't need to explain to you why i didn't eat them, but yes, that's why. then i tried to use my groupon which i have been able to do even on their specials in the past, but i guess this exclusion is a "new policy" as well. then, the guy goes, "next time, i'm only letting you order six at a time." cool, nice way to treat your regulars. sorry, there won't be a next time. the worst part was the way he talked to me - i understand that there is now a new posted policy, fine, but he treated me like i was a criminal trying to steal from his business and talked to me like a parent scolding their child (the guy is the asian guy with the shaved head). it's a shame, because i really liked this place - coming from philly, it was cool to have a place to get seafood that reminded me of home. and the owners were great guys - they were always there in the past and greeted me warmly when i came. the old asian waiter was also great - he would bring me soy sauce, my dozen crabs, and my drink without me saying a word to him but "thank you". haven't seen the owners there since the new place opened, nor the old waitstaff who actually understood customer service.
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