This security company is a complete sham. They knocked on our door shortly after moving to our new home and advertised themselves as "ADT Authorized Dealers." We signed a contract with them and they stated we could lease the equipment for free as part of the deal. 3 months later, the equipment broke and not only would they NOT replace it, they wanted to charge $150/hour to diagnose and/or fix the broken equipment they installed! When we called the cancel our service, they stated we have to pay 75% of our remaining monthly charges until the 36 month contract expires. WORST CUSTOMER SERVICE EVER. Do NOT use them!!!!