The service was a let down. The people were nice, but the rate at which our food came was slow. We ordered twelve sliders and three orders of fries, and we received that order after TWENTY minutes. We drove home (a three minute drive) and we opened our bags. Eight of our sliders came neatly packaged in styrofoam boxes, and our three fries underneath. At first we thought they got our order wrong, but we found the last four sliders UNDERNEATH the fries. As a result, the four burgers on the bottom were flat as pancakes and damp with grease because they were not put in a box. Our burgers were room temperature and our fries were slightly warm. I'm assuming that our burgers were made first and were sitting around until the fries were cooked. The burgers were good, very similar to White Castle and the fries were nice. The wait and the temperature were dissapointing however.