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| - Let me start by saying the food here is amazing...... when it gets to you in a timely manner, correctly, and at the right temperature.
I have been here three times. The first time, my tacos and my boyfriend's tacos were cold. I don't really know how they managed that, as the tortillas are pressed in a warmer right in front of you and the fillings are held on a steam table that is presumably a temperature that complies with health department standards. On this trip we also got the chronic fries, which were awesome and hot, but took about a month to come out of the kitchen.
The second time, I came here only for the chronic fries, because they were so good the time time before. This time, they still took a very long time and when I began eating them I noticed they did not have the carne asada on them, which costs extra and I had paid for. As this order was to go and I was already back at my work place for the day, there was nothing I could do but eat my fries that were made wrong and I was overcharged for.
The third time is today. My tacos were again cold, and. The chronic fries were again the last thing out of the kitchen. Again they were wrong. We asked for Spanish rice and black beans on them and they did not come out with either item on them.
I get it that this place is somewhat new and may have to work out some kinks, but it has been at least a month. They have a lot of potential, since the food is wonderful when it is correct and hot, but they really need to begin living up to that potential. SOON. I don't care how good your food is, if your service sucks, I don't return. Chronic tacos will probably only get one more chance from me to get it right. MAYBE.
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