I took in my son's android tablet because of a cracked glass. I took it in on a Saturday and was told it would be ready by the middle of the week. The middle of the week came around and I received a call saying the wrong part came in so the repair would be delayed, but I would get a $10 discount for the inconvenience. Another week went by and I received another call saying the parts still had not come in. However, I was told that correct parts were guaranteed to arrive soon and for my inconvenience the repair would free. I was very impressed with the way they took ownership of the issue and went over and above to make me satisfied. I finally received the tablet and it works perfectly. I highly recommend iPhone Doctor for you repair needs. and I will absolutely use them again.