My first visit was a mess. I was scheduled for an exam for something I did not need. After waiting an hour, they finally figured out I just needed an annual check up. Fast forward 3 days. I got a call Friday afternoon stating the Dr. wanted to see me for test results. They made an appointment for Thursday at 845. Here is is Thursday and they say I have no appointment. So they stick me in a room now 9:40 and still no Dr. No apologies for screwing up. Just shut up, sit and wait. This will be my VERY last visit! These people must be affiliated with the VA!!!