With all the media attention retail banks are getting for "new fees" less customer service etc. I have actually noticed a marked improvement or have noticed employees of at least two Wells Fargo Bank locations in Henderson NV going the extra distance.
Little things, like smiling friendly service, recognizing you when you enter and leave the bank. Just the other day I was waiting in a line of about 8 people and all I had was a simple check deposit. Some employee, I dont know who or what their position was, came up to me and asked if that was all I had to do? Then she took the deposit behind the cage and brought me my receipt. With their awsome bill pay service online and widely accepted debit card, Im staying with Wells Fargo. Keep up the good job!