I still have never had a bad experience here. I've been coming here with my son since 2013 and it's always been great. Today specifically is the 31st so we came in for a scoop. My three-year-old usually gets Oreo ice cream but decided to be brave today and try a more adult flavor. They gave him a sample and he liked it so he ordered it. Well turns out after a few more bites, he decided it wasn't for him. We walked around the flavors and he chose something else. I was ready to pay and the two employees (Constance and Chris) said it would be no charge since he didn't like the scoop he originally ordered. They could have easily charged me for another ice cream but they were so nice and so professional they just scooped him up mint chocolate chip and gave it to him WITH A SMILE. I love love love this location. I used to live within walking distance and now I'm about 20 minutes away and I will drive out of my way to come here.