went to him for 15 years. good doc. great cleaning. recently obtained new employment. prior to changing insurances i had at least two conversations with front office about insurances they accept. i threw out 3 options - she assured me they took cigna ppo. i asked her to make sure prior to me enrolling so i could stay on with them. she assured me. made appt. she called and said they don't take that insurance. i would need to pay 40 per cleaning. i reminded her of previous conversations and her reply was simply repeating to me they didn't accept it. she said she would speak to doc and call back. i'm certain she didn't tell him she gave me the wrong info but stated he agreed to go half on the payment. too late. got a dentist downtown close to my house. no payment for cleaning. no copay. if you are a new patient you you might want to talk to someone who knows what their talking about.