Okay so I typically wouldn't review a waffle house (or denny's and chains like this) but I simply want to thank (I believe her name was Shelley sorry if it is wrong) for the outstanding Customer Service I received.
Was here a few days ago after working a 14 hour graveyard shift and locking myself out of my vehicle, I came here with my nephew to repay him for driving way over from the west valley to bring me another key to open my vehicle. Well, being exhausted and feeling like a zombie I parked in front of WH and as I closed my door I realized I left my door key inside locking myself out yet a second time!!! So naturally, YES I became upset and caused a bit of a SCENE, and everyone inside began to stare at me. (hahaha only at WAFFLE HOUSE right)
After failing to get into the vehicle on a hot day I walked in and right away was greeted in a nice manner by the waitresses. I told them what had just happened as I made my order for a blueberry and pecan waffle (which is of course amazing). When I asked for sweet tea I was given 2 tall glasses (they knew I was THIRSTY).
I simply appreciated that they were understanding and sympathetic when they did not need to be. Shelley also allowed me to wait and leave my vehicle (my wife returned later with another key) behind. I am grateful there are still kind people out there who provide great CUSTOMER SERVICE!