RUN find another mover. I'll tell you I'm from Boston and I have never been treated this way by anyone in all my years. The guy Ray who's a screamer and his wife the one that calls with the threats that she'll take you to court if you slander their company. OMG the guy had me in tears after just wanting to get some information to my brother by e-mail to Boston. Are you kidding me. I've talked to movers that have worked for this company and their isn't anything good that they say about them. If you have the money to pay the professional's and go with a reputable company that has been in business for a long time. I'm not going to get into the particulars with this company but all I can say is do your research on them.