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  • We've been here many times and it's never been great but last night was by far the worst. We were seated promptly and our waitress came to take our drink orders right away. That's where it gets iffy.. My daughter asked if the iced coffee was bottomless.. The waitress said "no". Then we looked at the menu and saw that yes it was bottomless and we told the waitress so. She was not happy. She brought our drinks and took our food order. At this time we noticed an older couple being seated.. We waited for our food.. And waited.. And waited.. We ordered breakfast for gawds sake. We watched the older couple get their food and eat and we were still waiting.. Almost an hour later, they were getting up and we were just receiving our food. The food.. It was cold when we got it, obviously it'd been sitting waiting for our waitress to pick it up for awhile. After finishing our breakfast, I excused myself to the restroom. On my way almost bumping into our waitress, she gave me such a look. Until this point she had not bothered to check on us, no refills on drinks, no ketchup that we'd asked for, we even had to snag silverware and salt from another table. She finally came over while I was gone to ask if we needed anything.. My daughter got us refills on our drinks. The waitress didn't even bother to bring me the check! Suffice it to say I did not leave a tip.. Which I never do as I've worked in the food industry and understand how much tips count towards a wait person's income. But the lack of service was so extreme.. It wasn't even busy, 4 table's occupied in the whole restaurant when we arrived. Management needs to either train their staff better or be replaced themselves. Ridiculous!
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