The worst customer service I have ever experienced in a hair salon.. From the moment I walked in, I could feel that I was not wanted. No one greeted me or asked what I wanted. I had to announce to the entire shop what I came for, because I did not know who directly to speak to. Awkward! As soon as I showed them a picture of the braids I wanted, the ladies in the shop became upset and began bickering in their language. Turns out they were too lazy to braid my hair in the style I requested because it would "take too long and hurt their fingers." Why offer box braids if you can't do them.. I wanted them fairly large and to my mid back.. The shop was not busy at all, it seems they would have had time to do these braids. They pretty much shooed me away by charging $100 extra than their advertised box braid price. I of course left, and they of course did not care. TERRIBLE! I ended up going to another African hair shop and they fixed me up right away. It only took 5 hours with two braiders and my braids are beautiful.