Liberty tow is great at a few things... being on time for picking up, answering the phone but not towing. I had a tow and my front bumper got completely destroyed. The tow driver made it seem like it is just part of the process but after talking to another tow company owner having him look at the photos and explaining the situation he said I could have been pulled out backwards insead of letting my bumper be ripped in half by the cable. I heard the big crunch of my bumper while being pulled out. After letting them examine the car they said that they would not cover the 900 dollars worth of damaged caused.