I went to Dave's Electric for a Happy Hour. The group I met for Happy Hour was rather large, so I decided to buy my drink at the bar. It took them at least 10 minutes to take my order. There were 2 people behind the bar taking orders and 1 at the cash register. It wasn't a big bar to begin with and the bar area wasn't that busy.
One crotchity old guy was talking to his friend and said something on the lines of "Geez it's taking forever to get a beer." The lady at the cash register told him that she was closing the register and then had some pretty passive agressive statements to say to him. The old guy was like, I wasn't even talking to you and then went on a rant. Even though he was rude, he had a point.
I've been to bigger bars, that were busier with the same amount of people, and had my drink in a timely manner. Even an acknowledgement (like, I'll be with you in a minute), is better than totally ignoring the customer.
Anyway, I had Dave's Electric Brew and it was alright. I went and sat with my group. I tried to order the crab cakes, but they were out. So I ordered Edamame. It took about 30 minutes to get my order. I think the Edamame was overcooked because they were really squishy and difficult to eat. It also took a very long time to get my bill and pay. I know my group was large, but it just took a long time.
I figure the reason for the substandard customer service to Dave's Electric is that it's a new establishment and they are working out the kinks. I hope they can work out these issues. It's a great location right off the lightrail and they have a nice patio area.