Dirty, bad service. I stood in a line marked "order here" for an espresso coffee for ten minutes. When I got to the front of the line, the manager told me I was in the wrong line and had to go straight to the line under the sign "pay here". When I placed my order, the barista/cash register guy waited to start my drink until he rung up three people behind me. I would have sat at a table but they were all too dirty.
I watched the "barista" make a mocha or something for the man in front of me. The frothy milk that came from the silver bucket was chunky and gross. That milk went cold and curdled and he served it anyway. I was appalled. I watched closely as mine was made. The guy kept slapping the machine like it was broken or slow or something.
Not impressed. Not coming back.