Interesting that all the 1-star and 2-star reviews for this place are filtered out to the "not recommended" section? I wasn't going to write one, because I was only trying to get a piercing rather than a tattoo, but the customer service was so poor, that something has to round-out the impression that this place only gets 5-star ratings!
I contacted them numerous times times to inquire, but never received any reply of any kind in return. They must not want/need customers? Or they're closed permanently?
Word to the wise: Always check the filtered ("not recommended") reviews before making a decision about what place to use for something as permanent as a tattoo!