Solid 4.5 stars for amazing customer service! After my previous review, I was contacted by Cara food services in a Yelp message and was put in touch with the manager of this location, Michelle. We were asked to come back for another meal on the house to make up for the last visit.
I have to say, Michelle and the staff went out of their way to ensure that we were tended to, and we had a much, much better experience.
My partner had the all you-can-eat ribs and I had a chicken sandwich. We were both very happy with our food and the service was excellent.
I am impressed that they reached out to me after I posted my last review, and absolutely did their best to rectify the situation. Based on this experience, I would recommend giving them a try--Just avoid the 7oz hand carved steak! Lol