So speaking from experience I know I'm not good with phone companies and I dreaded coming in the first place but I figure I gotta do it why not go for the best. Upon walking in I was impressed from the displays and overall cleanliness of the store but nothing compared to the excellent customer service I got from the team. If Verizon actually reads this Yelp this store and its employees is who you want to be in your next commercial because they definitely represent the brand to its fullest. The way they kept he customers laughing and the ease of how they worked together and got the work done was something to be envied you wish all jobs worked like this stores team. Masood ran a great team of people and was a great person to talk to and explain the best plans for me. As he took another customer Craig jumped up to finish helping me and the switch of was amazing it felt like being at home with family. So much so that we were able to talk about the day to day and get everything done in a timely manner. I personally feel if I don't get some people to switch over from at & t or any other service provider I personally let down that excellent service. I'll be back for sure with family and friends because this store is worth taking the trip to and getting things done at.