The worst tanning and customer service experience ever! I saw the sign on the window of the salon that they have 14.95 "monthly" tanning special I decided to check it out. When I asked for details the lady who works there just handed me a spreadsheet with all the tanning booths they have. When I said I wanna try their special she looked kinda disappointed. She took my card and first thing she did was change me 35$ and said " ok and I'm gonna go ahead and add a tanning lotion to your total which comes up to 110$ today for the level 1 monthly tanning and the lotion" I was shocked I was gonna spend 14.95 but not a hundred dollars! She didn't tell me about 20$ sign up fee that you have to pay. I asked her to cancel everything and give me my card back. She said she already started the process and can't cancel it without charging me. Anyway, she took off my 85$ lotion and I payed 35$ for 30 days (like she said) unlimited tannings. After she realized she was not gonna upsell me and she is not gonna get any commission of stupid lotion she transferred me to another girl to continue signing up. That one looked at my ID really weird and asked " so which one is your first name?" I was like REALLY? I was already annoyed with that place but whatever they got me for 35$. After that none of the girls made an afford to show me the tanning booth and explain how everything works.
After 3 tannings I didn't see any changes and my last time I tan for 15 min. So the lamps are so week that it doesn't make any sense to go tan. I signed up on January 23 and when I came back in February they said that my membership has expired! I told the lady at the front desk that I was told that it's 14.95$ for 30 days. She apologized for the misunderstanding and asked how I wanna pay today! Omg really! It was the most useless and expensive tanning I ever experienced! Those guys are scam artists. It's really sad that some places can take advantage of of that bad and still stay in business.