Just made my first trip to Scooptacular. I asked for a two scoop bowl. I indicated that for my first scoop, I'd like mint chip ice cream. The girl behind the counter told me that she thought they might be out of mint chip ice cream, and made me wait while she went to check in the back. Sure enough, she came back empty handed. Since they were out of that, I asked instead for both of my scoops to be of the concrete flavor. Turns out, they were out of that too.
I'm not sure how they operate when they don't carry all of their flavors on a daily basis.