The ice cream is very good. I had the super sundae and really enjoyed it. However, the service is absolutely horrendous. Half of the customers left while we were eating because the workers were moving so slowly and made them wait for 20-30 minutes just to have their orders taken. They also gave us the wrong orders. The employees clearly do not want to be there and it really shows. Would recommend going at a less busy hour to better your chances of getting your ice cream in a reasonable amount of time!