Had appointment for 10:30 am this morning. Arrived and waiting room was full and apparently the air conditioner is out of order...it is uncomfortably hot in there. It is 100 degrees outside. Many of us patients are seniors with other ailments and the heat is unbearable. I overheard a patient ask the receptionist for a bottle of water and was told they don't offer it. She then asked for a cup to drink from the water fountain and was told they have no cups and no water fountain. I waited 10 minutes and left. No AC in July in Vegas = No thanks.