My sister was in town and her friends suggested we all meet at Buffalo Wild Wings. I've never been to this location before but wow, what an epic fail. Our waiter Carlos was clueless. From when we ordered our food, it took 40 minutes before it arrived. The restaurant was not that busy, there were empty tables available and it was relatively early in the evening, we met at 530 pm. By the time we finished it was 745, what a complete waste of time. There went the rest of our evening. Not once did he check on us nor tell us why the wait was so long. It was like he forgot about us. I have a feeling he did because when we got our food, it was cold. Carlos is a big detriment to your establishment. I certainly will be hesitant to go back to this location or any Buffalo Wild Wing locations.