We had our work holiday lunch at this location. I have been to two other locations prior to this, I would say this was my least favorite experience. We had a reservation for 12pm for about 70 people. We get there on time everyone gets seated and I kid you not they had one girl for all of these people. Their set menu did not have a vegetarian option on it which in 2015 is absolutely insane so they ended up doing a cheese and tomato flatbread for us veggies (more on that to come). So one girl has to take all these orders. A few staff delivered the drinks and food. It took an hour and a half to get our food, we were supposed to be out at 1pm.
The flatbread was so mediocre and after about halfway through you get so sick of it because it was garlicky. The other flatbreads I have had at the other locations are really good, full of veggies. Oh and my work was paying 24.00 per person, this bread was worth 10.00 and that's being way generous. The salad that came as an appetizer was about the size of my palm, a salad size fit for a 3 year old. The dressing was nice but I had also been waiting to eat for about 50 minutes so I could have been just hungry.
Saved the best for last, my work hadn't been clear that drinks were not covered and the waitress didn't tell people when they ordered that they would be starting a tab for them for drinks. So a few people left without paying for drinks. My table was settling up and the waitress was so flustered and I was offering help by figuring out who didn't pay. She yelled at me and my three co workers! 'your work should be more clear with you about what's covered!!!!' and then she took off never to been seen again. I work for an extremely reputable company. The entire bill was paid, including the drinks that the people didn't know they had to pay for. As if we would just leave without paying. I think the real issue is your company knew they had a holiday party coming and allocated one staff member for 70 people.
Long story short, do not get the cheese and tomato flatbread and don't have such a large party here.