Came back to take my in law to a movie. Was a good experience, and everyone was friendly and helpful. Just a couple issues that knocked down my star rating.
1. Checked in and got a check in offer of a free large popcorn. Shawn Finch (MOD) gave us a FIRM FYI that we must print out the coupon next time. Um....ITS A CHECK IN OFFER!! I have to check in and be at your business before I can even redeem the offer. Am I suppose to go home and print it out and then come back? Don't offer a check in offer if you do not understand how it works. He allowed it "this one time."
2. Hard to find seat numbers when Theater is dark. Our whole row was shifted down too far because people were confused. Row letters are lit, but seat numbers are not. Yes...I am the dummy for showing up late.
3. Sound was lacking. Kind of sounds like a good home theater system, not a cinema.
Lastly....I still prefer Harkins. I know...I know...how could I not love the comfy recliners. It's just, Fat Cats is great, but it's does not give me that cinematic adventure I am seeking after. It just does not feel like a theater in a weird way.
Overall, still a great place!