The service we received was excellent, Shelley was very friendly & helpful.
The pub itself was just looking a bit old/tired.
We came here to watch the World Cup semi final and they do have plenty of screens (although the projectors are not as bright/sharp as would be ideal).
The food just wasn't very good/authentic at all.
The bacon in the "Full English Breakfast" is american style (I didn't order it, but was disappointed to hear that).
I had the sausage rolls which were very "heavy/stodgy" the meat had next to no flavor and perhaps the pastry just wasn't cooked long enough?
The poutine had some breaded cheese curds which did not help the flavor/texture (as the gravy just made them very soggy).
The shepherds pie was decent - the smaller lunchtime size was big enough for me.
They do have HP sauce and malt vinegar on all the tables which is a nice touch.
My wife had the fish & chips (which really is fish and wedge fries - and seasoned wedge fries which is just odd). The whole meal kind of looked like it was from Sysco.
I would not head back here - and also would not say that their food is representative of good English pub fayre.