Let me start by saying, I LOVE The Herb Box.....in Old Town!!! We walked in here 5 adults and 1 child. We brought a dog in who was wearing a service vest. My friends didn't have his papers because they have never been asked as he is obviously wearing the service vest that you can't just buy in a pet store! 3 separate people came up to us to ask for papers after it had been explained that they left them at home but you can clearly see he is a service dog. The atmosphere in this place was so snobby (I know...its DC ranch)!!!!!! But if these people only knew how much money they lost from today and future visits they would have been kinder. Needless to say we were all very uncomfortable and walked out!!! Shame on you people.....you lost a lot of business today and considering how quiet it was there on a Saturday morning, you should be more gracious!!!!!!