I'm so surprised this place has such a low-average rating! I've loved this place since my first visit (I've been back a few times). For a few reasons:
1. Individual hot pot portions - Makes it more manageable, quality of the food is a bit better and is cleaner than having it left out for everyone to play with... Also a plus for aesthetic reasons.
2. You get to choose from various different kind of flavours such as sukiyaki or korean style
3. Great service - Every time I've visited, the servers were very polite and patient, even held the door for us when we entered.
The only thing that could improve is seating. I wish they had a larger space to sit more people so there's less of a wait time around busy hours.