I've been here more than a few times and will certainly continue eating here.
First, the food. a wide selection of burgers (and other dishes). I'm a sucker for the Hula (swiss cheese, mushrooms). You can get a turkey burger or a veggie burger instead of the beef (I opt for the turkey which is very good). You can also choose a wheat or white bun. Both are very good.
Your burger comes with fries or onion rings or veggies. The fries are just the way I like them, crisp on the outside, soft in the middle. The onion rings are OK but not great.
Now the service. Outstanding! I think the average age of the servers is 18. I only mention this because if you think (like your parents did) that the next generation will be the end to civilization as we know it, they'll prove you wrong. They're all very friendly, knowledgeable and eager to see if everything is OK and refills show up automatically.