I visited this office due to a very good deal for a contact and glasses prescription. Well, you get what you pay for. After the first appointment, I ordered contacts and glasses with my new prescription. My glasses work great now. But my contacts were a disaster and did not work for me at all. I returned to the office a week later to be brought back right away which was very accommodating and kind of them. The doctor recommended another brand and told me that toric lenses would take some getting used to.
They worked better at first so I ordered one box for each eye from costco. Then I started noticing that when the contacts rotated, I could not see any more. I spent half the day unable to see and function at work or driving. Also after a few days of opening a new pair, the contacts went very blurry.
Costco graciously ordered me a couple more pairs for free to get me by, since my contacts were getting blurry after a few days instead of the 2 weeks they were supposed to last. But they suggested I follow up at walmart to get the axis adjusted on my prescription.
I called walmart only to be told that I would have to pay for a whole new contact prescription from them, even after i explained the situation and they realized the prescription I paid for initially was never correct. They told me that if I don't return to them within 2 months (I called almost exactly 2 months later), I have to pay the full fee again. (A policy that they conveniently never told me about initially)
Long story short, I paid them 60 dollars for a CORRECT contact prescription I never recieved. This place is a scam and unreasonable. I will be using Costco in the future as they have shown that they care about my vision.