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  • I haven't been here in ages because I only recently moved back to Pittsburgh and was looking forward to a burger, but when my service dog and I arrived, the hostess that turned out to be the owner/manager wanted to seat me in a dark, dreary, dingy inner room - and when I saw an open table next to the window in the back and asked to sit there instead, she flat out refused to seat me there. There was no one waiting for a table, several were empty, the table was not marked reserved, and there was no one at it. She just said "That table is not available; this is the one I have for you", indicating the dark, dreary one. So of course I asked why the better one was not available, and she just said "Because it isn't", and repeated pointing to the dark one, repeating that that was the one she had for me. This happened a couple of times. I asked if the other table was reserved, and she just repeated that it was not available - *for me*. Not not available period, but clearly not available *for me*. I then asked her if she wanted me to sit at the bad table and wouldn't give me the other one because of my dog, and she said, no, I love dogs, and told me I could take the dreary table or leave it, but she was not going to seat me at the other one, period, *or* explain why not. But even when people love dogs, they have been known to treat people with service dogs in restaurants poorly, *very* often trying to stick us in the most undesirable locations. I wish I had a nickel for every time this has happened both to me and other SD handlers. An open good table for 2 (not even a bigger table) that was not reserved, with no one waiting, and she won't seat me at it *or* give me an explanation as to why not? It was already set, so it wasn't as if there was something obviously wrong with it that it couldn't be used, either. That, my friends, is clear evidence of discrimination against disabled people with service dogs. Why else would she refuse to seat me there? And it is illegal as hell to try to make us sit in undesirable locations when better ones are available, and especially when we ask for them. Because when restaurants have reserved the table you want, there is often a placard on the table, or at the very least, they will just say so! Why wouldn't they? I mean, duh! I fully understand reserved tables, and if it *had* been reserved, or if maybe people already seated at it had, say, just gone to the restroom, and no other better table had been available, I would have certainly accepted the other table. But why in hell should I accept a really dismal table otherwise?? Needless to say, I left without eating - and will not be back. And I'd bet anything that the next solo diner or couple to go in there got the better table. I have a lot of friends and family who eat here often; they will all be told about this, and I know that many of them will never return as a result.
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