We have been in this place a total of 3 times and I keep trying to give it a second chance every time because basically there are no other wing restaurants in Gastonia that I know of and my family & I like wings. First of all when we arrived the place was not crowded(a little after 5pm). Waitress took our drink orders right away. Brought the drinks and said she would be back shortly for our order; we were ready but she didn't ask. About 10 minutes later she came back and took our order. A little while later she came over and said it was going to be a while because 2 of their fryers had caught on fire earlier in the week and they had not received new ones yet. We were hungry so ordered chips & salsa to tied us over for the wait. When the wings did come out I asked about ranch dressing for dipping and was told on Tuesday nights that the dressing cost extra. Really you are a wing restaurant and you charge for ranch dressing ever is absurd. Anyway I was waiting for the dressing to eat my wings and finally brought it out after a wait(not sure how long, but we were waiting for it to eat). When she brought it out it was the bottled dressing-yuck!!. If they took the 10 minutes it would take to make homemade dressing then maybe they would not have to charge for it. Trust me it is better & cheaper. This is a wing place right? After finishing we waited yet again for our waitress to get a box and the check. Then waited again to pay!! I am normally very patient with waitresses as I was a waitress in college and I am a very good tipper, but our waitress lacked a lot to be desired. A little insight in the problem was she stood and talked with the table beside us for 15 minutes at one point.