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  • Tried to get the owner to understand that with only two diners, both of us middle aged, that playing loud gangsta rap for us really wasn't appropriate. He was very defensive. Funny thing is, he stated that this University Circle restaurant is not a place he'd send his Tremont Bac restaurant customers for the same reason - that they wouldn't like the music! I took the time to give personal feedback and he didn't even want to give me his name! That's his version of customer service. A person who is customer-oriented would never be reluctant to give his or her first name. It was a waste of time eating there and trying to get Bac to understand my disappointment. His aloof attitude was just plain frustrating. We make a lot of recommendations to family and friends, and as you can see my reviews have been mostly positive. I would NEVER want family and friends to patronize this restaurant. Parents of CWRU students, hospital employees and patients, arts institution personnel and guests, etc. - stay away. You'll be even more stressed eating at Ninja City. Go to Noodlecat instead.
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