I have been going to European wax for years. I got a gift card for lunchbox and I am 100% converted. Lunch box is extremely clean, friendly & comfortable. The wax is soft wax and gentle on the skin. Lindsey is INCREDIBLE and makes sure she takes her time to get the wax just right. I feel almost no pain. I can not say enough positive things about the company and Lindsey. She is a ray of sunshine :)