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  • Gave us a quote for $1200 over the phone for a water line reroute and then came to the house and told us the work would be $3900. What a waste of our time. Edited to add: Citywide has contacted me to remove my review and gone on to harass me with 4 emails today. His information in the response is incorrect. The quote over the phone was clear that it was a reroute. We never made mention of repairing under the slab because that was never our intention. (We were never concerned about our floors - which are wood by the way.) The tech opened my air vent to look at the wall behind our water heater. While opened, I (NOT the tech) changed out the air filter out. He merely closed the door that he had already opened. Thanks. To be clear, other company quotes for the exact same job CityWide quoted me $3900 for are coming in at $2200-$2500. Also, to give an idea of their overpriced services, last year this same company quoted me $1200 to reinstall 4 sinks (in which all parts were provided.)
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