The absolute worst customer service experience I have ever encountered. The rude waitress asked us to "get our stuff out of the way" to put the food down, when we told her the tacos were cold she grabbed the plate and swung into the kitchen without saying a word. We had to flag her down to ask if they were being remade as she had said nothing about it, and she said she wasn't "holding the tacos hostage" and laughed in our faces. We asked to see manager, she said "we are all
Managers" but sent over her friend, the bartender. Who then explained the meat in tacos is always served cold. We told her we didnt want them any more, as we were so uncomfortable being there and another hastily grabbed plate was removed. We asked for our bill right away and she charged us for the tacos we never even touched, and we explained we weren't paying for something we never ate, she refused to take it off saying "we only take things off of bills for
Customers who try the food first" and finally she took it off "explaining it was just this once" then I asked her for her name, and she responded with "what's your name?" Horrifying customer service, first night in Calgary fromvancouver too so it was a sour taste of the city. Don't eat here unless you want to be patronized