Went for a late night dinner after a day in Sedona - came in dressed casually but still clean. Asked for a table for two and was then asked in kind by the host with the broken arm if we wanted a table or to sit at the bar. REALLY?!? If i wanted to sit at the bar I would have just walked to the bar or told you were just here for drinks. Totally unimpressed, particularly since 90% of the restaurant was EMPTY. Not cool, dude.
Secondly, tell your servers not to gripe about having to talk about the Stetson Chop. It's probably the one item still keeping you in business, so when we order it and say we love it (we're out of towners so it's a once a year thing) please don't sigh heavily and tell us that you're tired of talking about it. Seriously. Not cool.
Maybe business is slow, maybe management is cranky and it's trickling down to staff, but despite the fact that you have decent food, there are plenty of places in town that can rival your food and have far better atmosphere and certainly much more attentive and respectful service. I would like to keep coming here as we've been doing so for many years but honestly that last visit was so disappointing.