I brought in my husband's BMW to Chapman and Ernie was fantastic! He took care of the odd noise we had and even took care of a tear on our door ASAP. He remembered my husband and treated us with care and concern. We didn't buy our BMW @ Chapman, but you bet when it's time to trade my husband will stay loyal.
Thank you so much for all the extra effort in getting our repairs fixed quickly and the excellent customer service. You made a loyal customer for sure.
Thank you Ernie! You're awesome.