Let me start by saying that I have been to the Tempe location a couple of times and much prefer the Tempe location. I haven't ever dined in at this (Scottsdale) location, but have ordered to go several times with co-workers. All of us have commented that we become less impressed with the place after each time we order. More times than not, the order is incorrect (missing pasties, missing dressing, missing soups, no bread...) The staff isn't particularly friendly and the food is inconsistent at best - sometimes the Tomato soup is to die for, other times it is over salted and bland. They are inconsistent in what constitutes a bowl vs. a cup of soup (you would think they would have containers for each size...no, apparently the portion is whatever the cook feels like you should get). Staff definitely doesn't appreciate being asked about this. Our orders typically amount to $80-$100 so you would imagine that our regular patronage would be appreciated, but this just doesn't seem to be the case. We were ordering from this location at least once a week, after multiple less than great experiences, not one of my co-workers have suggested that we order from this place in quite some time.