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| - The deli/bistro in this store is awful. Customer service is non-existent. I have been here on many occasions because I work close by and every time I get helped juuuuuust as I consider leaving empty handed because I've waited so long while being ignored.
The first really bad trip was for breakfast. When I finally got helped, I ordered a number 1 from the sign. She said "well what do you want in it?" I said..."whatever the sign said was in a number 1." She replied that she didn't know, and couldn't see the sign so I should just tell her what I want. So, I chose a few items I saw in the hot case. She charged extra for biscuits & gravy...you'd THINK that if she knew those didn't come with a number 1, that must mean she has SOME idea what DOES. As she scooped my food, she proceeded to talk to a co-worker saying "I don't even know why we MAKE breakfast anymore. Nobody buys it. It just sits around & gets old, then we throw it all away." That's just what I like to hear when I'm buying some of it, right? When I got to work with my breakfast I found that she was right on the money: potatoes overdone and dried out, biscuits & gravy was gross, & eggs were crusty/dry and old.
My last trip was the final straw. I stood in line behind 1 man. After he was helped, the woman completely ignored me, walked over to another part of the counter, helped a lady there, then proceeded to chat with her about some guy they both know, the day they are having, etc... I waited until they were finished socializing. She finally came back, looked at me, then looked at the man off to the side BEHIND me, and asked if he had been helped. He said he was just waiting. So finally she asked if I had been helped. Uhhh...well lady, you're the ONLY one helping people and you have helped everyone BUT me including people behind me, so NOOOOOO...I have not. I got a single slice of pizza, which was not very fresh. I also stopped by the seafood counter before I left. I thought I might get some Cajun crab dip. I stood there for a while listening to the seafood lady chat with a customer about how the government sucks and the economy is bad...finally I left with no dip.
It is my understanding that Bashas used to be the only store in town. They must still think they are because they certainly don't act like there is any competition. Unfortunately for them. there are lots of other stores that I am more than willing to drive a little extra to get to from now on to avoid the crappy customer service here.
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