When I walked it in I was greeted the people seemed really nice and helpful any question I had they answered it they had a variety of hair wigs and other things.
I didn't see where the rudeness came in but I didn't feel like they where rude honestly I'm from from the Bay Area and the beauty supplies out there are always busy so the fact they even had time to help me was enough for me
They should try to get more longer lengths in their small hair bundle pieces because sometimes people don't want to buy a whole pack of hair but just want to add a little color to the their head !!