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  • Its sad that you HAVE to give even one star because I'm done with Autozone. I usually order suspension parts on line from Amazon or ebay because I get top NAME brands, the prices are usually much better, and my status on these sites gains me very fast shipping that has never failed me. So this time, even though the price was a little higher, I decided to order some bushings from my local autozone store at 3920 W Ray Rd. because they told me they would be in by the 17th. On the 17th they had not arrived and I was told it would be two more days. Now, because of my work schedule, I will lose an entire week, not just 2 days. The only option the store gave me was to cancel the order. Great customer service from a company that obviously could care less about their promises OR their customers. I should have known better, shame on Autozone and shame on me. UPDATE!!! I am a fair person so I am updating this review. Autozone contacted me to tell me they had my bushings so I went ahead and went to pick them up, and even though it DOES NOT REALLY make up for 2 days of unexpected down time, they made the gesture to refund my money and still give me the bushings. I will give Autozone another chance as this gesture was unexpected and appreciated. So I upped my grading to 3 stars since even if this might not have been their fault, they took it on as their problem and did what they could to try and make me happy and I thank them for that.
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