So I have a love/ hate relationship, used to recommend it my guest all the time but not anymore. To many times my order has been wrong, I get it ppl are human we make errors. Whatever, I normally wouldn't mind because one I am not a picky eater and two the staff is super nice, three I love the med bowl. My coworkers and I used to order from here quite often. Unfortunately I won't be back. I went in the other day with a large order from my place of work and asked to make two separate transactions. The owner/manager who ever the person was informed me that they don't like to do that because they get hit with a fee, followed by a back handed comment about doing whatever to make the guest happy. Ugh please explain to me what makes a difference. If my friend would have just gone with me? It wouldn't she would have paid with her card anyways. It was very off putting. Two stars cuz the guys work at the hand off was nice, he listened and didn't rush me. Kudos to you guy.