I experienced very poor customer service here before my flight. I waited at the "to go" window for just over 5 min. Made eye contact with several servers. Was not acknowledged. An annoyed man came over and "gruffly" says... "If you want to be served you'll have to come over to the bar."
Sorry, I was standing at what should allow me to bypass sitting down and ordering and waiting for a check... No thanks. How about you put a closed sign on the window????? I would also suggest that you keep in mind that I am a customer. Rude, loud and in-helpful will get you this review.
My advice to the restaurant? Hire and train better. There was many better was to handle this as an employee.... For instance , how about a friendly greeting?