From the moment I entered this lovely establishment I knew it was going to be an amazing experience!! I had wonderful interactions with every employee in the shop. They were all SO SWEET!! Scott was so lovely, he talked me through every second of the process. I had my tragus pierced and the pain was minimal. He also picked out the most beautiful earring for me based on the jewelry I had on. I love my pretty aurora borealis stone!! So happy I went with this shop. Now I want another piercing!!! It was $60 for the tragus. Very reasonable. :)