Glad to see that Calgary has finally gotten a "flagship" style store and new digs. Years ago, it was kind of a pittance.
I haven't been living here long (from Vancouver) but I have been in a few times to buy a few things.
Most recently a Mackage jacket - great help in that ladies section - Thanks Teresa!!!
Pricing is, well, high end pricing. They can order in for you nearly anything you desire.
I haven't tried the personal shopping services, but I'm sure they're great. The older staff at this location are fabulous to deal with. Most of the younger ones are kind of aloof/don't know what they're talking about. With the exception of one younger asian gal at the Gucci bag shop - she's good.
Pretty good selection of sunglasses, watches and trinkets.
For a city with very few boutique shops, you're kind of left shopping from Holt, but it's been fine so far.